Refund and Exchange Policy

Overview

We at Tee Time Prints are committed to ensuring our customers' satisfaction. Please review our policy below for any refund or exchange requests.

Eligibility for Refund
- Refunds are available for unworn, unwashed, and undamaged items returned within 30 days of purchase.
- Custom or personalized orders are not eligible for refunds unless the product has a defect or mistake.
Process
- To initiate a refund, contact our customer service team at info@teetimeprints.com with your order number and reason for the return.
- Once your return is approved, we will provide a prepaid shipping label. After receiving and inspecting the item, a refund will be processed to the original payment method within 7-10 business days.
Non-refundable Items
- Sale items, gift cards, and promotional products are not eligible for refunds.
- Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective items).

Eligibility for Exchange
- You can exchange items for a different size, color, or style within 30 days of purchase, provided the item is unworn, unwashed, and in its original condition.
- Custom orders are not eligible for exchanges unless they are defective.
Process
- For an exchange, contact our team at info@teetimeprints.com with your order details and the new size/color/style you would like.
- We will issue a return shipping label and ship the replacement item once we receive and inspect the original product.
Exchange for Defective or Damaged Items
- If the product you received is defective or damaged, please notify us within seven days of receipt. We will offer a full refund or send a replacement at no additional cost.

Processing Times: After receiving and inspecting the returned items, refunds and exchanges will be processed within 7-10 business days.
Final Sale Items: All items marked as final sale are ineligible for refunds or exchanges.
Customer Responsibility: Customers are responsible for return shipping costs unless the return is due to an error we made.

For additional questions, don't hesitate to get in touch with our support team at info@teetimeprints.com.